Shipping policy
Thank you for visiting and shopping at www.eyeslabrand.com
We want to ensure that you receive your package, in a timely manner, and advise you to double-check your contact information especially your address. Please include apt #, basement, side door, etc whichever one applies.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated Delivery Time |
Shipment Cost |
| USPS Priority Express | 1 business days | $25.00 |
| USPS Priority Mail | 2-4 Business days | 10.00 |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur. Update this section based on carriers you support.
Shipment to P.O. boxes or APO/FPO addresses
EYESLA does not ship to P.O.boxes or AP0/FPO
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
EYESLA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
EYESLA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. We will be shipping worldwide starting July 1, 2021.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Disclaimer: Legal information is not legal advice. Read the disclaimer